A JACKSONVILLE NATIVE , MR. NORTON JOINED THE BAIL BONDS INDUSTRY IN 1999. IN THE PAST TWENTY YEARS AS THE OWNER OF BIG TROUBLE BAIL BONDS, MARK HAS BECOME AND INTEGRAL PART OF OUR LOCAL AND STATEWIDE BAIL BOND INDUSTRY. ELEVATING TO THE STATUS OF MANAGING GENERAL AGENT FOR PALMETTO SURETY AND SHARES HIS 20 YEARS OF EXPERIENCE WITH CLIENTS AND BAIL BOND AGENTS ALIKE.